Frequently Asked Questions
Everything you need to know about your Dark Seas Division order.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the domestic region takes 3-5 business days, while international shipping can take 7-14 business days depending on customs.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your claim and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Dark Seas Division is committed to quality and durability. We use high-grade organic cotton and recycled polyester in a growing portion of our collections to reduce our environmental footprint.
Can I track my order?
Yes. Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.